Monthly Archives: January 2019

Improving Digital Literacy Is ‘Simple’

Improving Digital Literacy Is 'Simple'

In the age of robotic process automation and artificial intelligence, the need for digital literacy has become essential for today’s technology workers.  So let's explore the connections between digital literacy and employee experience and its implications on digital workplace technology purchase decision-making.

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7 Ways Chatbots Help Digital Workplace Workers

7 Ways Chatbots Help Digital Workplace Workers

At the Gartner Application Architecture, Development and Integration Summit in Mumbai last year, Van Baker, a research vice president at Gartner, told the audience that by 2020 over 50 percent of medium to large enterprises will have deployed product chatbots, which use artificial intelligence (AI) to mimic human conversations.

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