Author: David Roe

What Organizations Want In SharePoint 2019

What Organizations Want In SharePoint 2019

At Ignite in September 2017, Microsoft announced that it would be releasing a new version of SharePoint — SharePoint 2019 - sometime in 2018. The preview version, according to Microsoft, would be released in the second quarter of 2018 followed by a general release later in the year.

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10 Ways AI Helps Improve Customer Experiences

10 Ways AI Helps Improve Customer Experiences

Artificial intelligence is making its way into business processes across organizations. However, recent research from PointSource  (registration required) indicates one of its greatest impacts can be seen in the customer experience arena, and specifically, in online shopping.

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Google’s ‘Self-Destructing’ Emails, Cisco Pushes Spark Into WebEx, More News

Google's ‘Self-Destructing’ Emails, Cisco Pushes Spark Into WebEx, More News

Google is reportedly giving the web version of Gmail a major redesign. Mountain View, Calif.-based Google hasn't yet made an official announcement about the release, but TechCrunch shared early previews of the new inbox as well as reporting that G Suite users received a letter earlier this month saying the

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Why Artificial Intelligence Roles Need Cross-Over Skillsets

Why Artificial Intelligence Roles Need Cross-Over Skillsets

Recent research from Britain confirms what many people in enterprises already know, artificial intelligence (AI) is going to profoundly change the workplace. However, unlike previous research, the findings contained in the AI in the UK: Ready, willing and able? report published by the House of Lords Select Committee on artificial

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Why Automation Might Not Be as Bad For Jobs as Predicted

Why Automation Might Not Be as Bad For Jobs as Predicted

Fears automation will result in significant job losses may be overblown, according to new research from the OECD. While the research indicates as many as one in seven jobs could be lost to artificial intelligence (AI) automation, those numbers are lower than what had previously been predicted.

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