Author: Dom Nicastro

CMSWire’s Top Stories of 2017

CMSWire's Top Stories of 2017

Although the past 12 months saw major hype around developments in artificial intelligence (AI), and marketers are still excited about the prospects, it's not all hype for which enterprise software practitioners are concerned. They want their marketing automation software to perform flawlessly. They want to ensure they're on

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CrownPeak’s New Release, Salesforce Platform Updates, More News

CrownPeak's New Release, Salesforce Platform Updates, More News

Catch up on the latest news in the customer experience arena with our quick news wrap up. CrownPeak Releases Critical Path Monitoring Denver-based digital experience software provider CrownPeak has released a Critical Path Monitoring solution that is designed to analyze issues in organizations' marketing technology stacks that affect site conversion

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Gartner Analyst: AI Application Development Is Stuck in 1958 (For Now)

Gartner Analyst: AI Application Development Is Stuck in 1958 (For Now)

BOSTON — If we compare the application of artificial intelligence (AI) in the enterprise to the history of computer innovation, we're running about 60 years behind. Tom Austin, vice president and fellow at Stamford, Conn.-based Gartner, shared that thought in his keynote address about AI realities this morning at

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8 Examples of Artificial Intelligence (AI) in the Workplace

8 Examples of Artificial Intelligence (AI) in the Workplace

David Cearley, vice president and Gartner Fellow, wrote that promises of artificial intelligence (AI) magically performing intellectual tasks that humans do and dynamically learning as much as humans is "speculative at best." However with 2018 rapidly approaching, AI is clearly on the minds of many businesses. Where are

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Is Black Friday Over Yet? A Marketer’s Guide to the Data

Is Black Friday Over Yet? A Marketer's Guide to the Data

The Cyber Monday numbers are in and it will come as a surprise to absolutely no one that Amazon was the big winner.  The ecommerce giant reported 2017's Cyber Monday was its biggest all-time shopping day worldwide. It beat Prime Day 2017  and the benefits extended to small businesses and entrepreneurs

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Top Customer Data Breaches for 2017

Top Customer Data Breaches for 2017

No company wants to suffer a breach of customer data. According to the Ponemon Institute's 2017 Cost of Data Breach Study, the average total cost of a data breach for companies in the study was $3.62 million. That's actually a decrease from $4 million from Ponemon's study the prior year. With customer data breaches seemingly constantly in the news, we've decided to recount some of the biggest data breaches in 2017: Uber: 57 Million Left in the Dark Ride-hailing app 

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