Author: Erika Morphy

GDPR Penalties FAQ: How Bad Will They Be?

GDPR Penalties FAQ: How Bad Will They Be?

The General Data Protection Regulation will go into effect May 25, 2018. As it does, so will the penalties associated with any violations of this multifaceted and complex regulation. Simply put, the fines, described in the regulation as “effective, proportionate and dissuasive” are very harsh.

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How to Differentiate Machine Learning From Dressed-up BI

How to Differentiate Machine Learning From Dressed-up BI

Machine learning is the use of computing resources that have the ability to learn without being explicitly programmed — that is, acquire and apply knowledge and skills that maximize the chance of success. That definition of machine learning, provided courtesy of Rob Clyde, vice-chair of the ISACA board of directors

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Why Are Companies Investing in Customer Retention?

Why Are Companies Investing in Customer Retention?

A generation ago, when customer relationship management (CRM) was the newest hot application for companies, a chief selling point was the high cost of customer acquisition in comparison to retention. Ergo, the sales pitch went, deploy CRM — invest, in other words — to keep your existing customers happy.

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Blockchain: 10 Questions To Ask Before Diving In

Blockchain: 10 Questions To Ask Before Diving In

The biggest challenge a company faces as it ponders a blockchain project is not the planning and implementation process, messy though it is. Rather, the number 1 issue is education about the technology, or lack thereof, says Nelson Petracek,  CTO of software integration company TIBCO,  and he illustrates

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Will the Real Robotic Process Automation Please Stand Up?

Will the Real Robotic Process Automation Please Stand Up?

What constitutes a robotics process automation (RPA) system is, generally speaking, very straightforward. However, as this technology grows in appeal and market share, vendors are introducing tools that they describe as RPA offerings but which, in fact, are not RPA systems.

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Where Alexa For Business and Splunk’s Partnership is Headed

Where Alexa For Business and Splunk's Partnership is Headed

When Alexa for Business launched at AWS re:Invent last week, observers duly noted the advances the technology would make in office productivity. It could make conference calls for you, control the conference room equipment and schedule meetings.

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7 Things to Consider Before You Invest in a Robotic Process Automation (RPA) System

7 Things to Consider Before You Invest in a Robotic Process Automation (RPA) System

So you’ve made the decision, robotics process automation (RPA) is for your business. You’ve winnowed down a list of suitable vendors and are ready to start some serious shopping. Great. But before you plunge right in, there are some final things to consider.

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