Author: Jed Cawthorne

The Rise of the Digital Workplace Chatbot

The Rise of the Digital Workplace Chatbot

Chatbots have invaded the workplace. Or at least, invaded the conversations around the digital workplace. In the last month, I have seen some outstanding presentations on the use of conversational interfaces (aka chatbots, aka bots) in the digital workplace/intranet context.

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Outlook Remains a Viable Collaboration Tool

Outlook Remains a Viable Collaboration Tool

It became clear at Microsoft Ignite that the company was doubling down on its Microsoft Teams product as the center of an Office 365 user's world. Microsoft introduced new integrations with other Office 365 components, including SharePoint, OneDrive and Yammer as well as integrations with other third party tools.

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Is Microsoft Teams the ‘Portal’ We’ve Been Looking For?

Is Microsoft Teams the 'Portal' We've Been Looking For?

On day one of Microsoft Ignite, the company announced its Teams collaboration product would become the “hero client” for all communications functionality in Office 365 going forward.  Teams will subsume the functionality of Skype for Business for Office 365 users, bringing voice, video calling and even plain old telephone services

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Viewing Information Management’s Evolution Through an Office 365 Lens

Viewing Information Management's Evolution Through an Office 365 Lens

A change has been afoot in the information management and digital workplace space which anyone who has attended a conference in the last year can attest to. Whether during the recent SharePoint Virtual Summit, various AIIM conferences, the J.

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