A colleague of mine at a single-state Blue Cross Blue Shield organization often begins his talks on InfoSec and Privacy by asking, “Raise your hand if you think a health payer needs to adhere to HIPAA regulations.” Inevitably, all the hands in the audience go up.
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For those of you who read my posts here and elsewhere, you know that I’ve been fairly positive about what Microsoft has done with the Office 365 platform, so the title of this post might surprise you.
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How long have we had "real enterprise content management" (ECM)? Let’s be generous: even though electronic document management started in the mid-1980s, for argument’s sake, let's say 2000 (around the time that FileNet and Documentum rose to prominence). That’s 18 years.
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Digital transformation is a hot buzzword these days, and, like all buzzwords, it’s often misunderstood. Rarely do people appreciate what it takes to truly digitally transform their organization.
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Despite the increasing capabilities of information management technology and despite how long organizations have been trying to implement better information management, the most frequent question I get from clients is "How do we clean up network shares?" And despite seeming like something that should be easy to do, it is
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I’m on a five-hour flight to Houston from a large, east coast financial services client where I facilitated a workshop on collaboration, and my biggest takeaway is “forget about collaboration.
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Consultants get a bad rap: out for their own gain, focused on billable hours rather than client value, willing to take on any project for a dollar (no matter how impossible to deliver), and beholden to their own success rather than their client’s.
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My company, Doculabs, recently hosted its second client summit focused on robotic process automation (RPA), an area currently of great interest to many of our clients. During the half-day gathering, attendees spoke candidly about what’s working and what’s not with RPA at their respective organizations.
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The last few years have been hot for information security (InfoSec), driven mainly by high profile breaches at Target, Home Depot, Anthem, the DoD, NSA, Equifax and others.
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OpenText's acquisition of Documentum has opened up a broader discussion of where enterprise content management (ECM) is today and where it may be headed in the coming years. My last few posts have laid out my thoughts on what OpenText's acquisition means for organizations currently using Documentum.
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