Author: Lori Alcala

Want Business Innovation? Optimize Your Operations

Want Business Innovation? Optimize Your Operations

What’s the most important role of IT in an organization?  Is it “keeping the lights on” or sparking innovation?  Apparently, it’s a tossup. According to CIO.com’s 2017 State of the CIO survey, 72 percent of IT executives say balancing innovation and operational excellence is a constant challenge — the

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Managing Digital Workplace Communication: So Many Tools, So Much Confusion

Managing Digital Workplace Communication: So Many Tools, So Much Confusion

It seems fashionable these days to blame email for our communication woes. After all, critics say it’s a time suck, makes us less productive, costs companies money and even makes us sick. While all of this may very well be true, pointing the finger at any one technology won’t

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How to Succeed With Digital Experience: Throwback Thursday

How to Succeed With Digital Experience: Throwback Thursday

(As part of our Throwback Thursday series, we're resharing some essential information about digital experience (DX). For those companies going through digital transformation or getting ready to take the plunge, we're presenting three suggestions to smooth the process.) Gartner predicts 75 percent of businesses will transform to digital by

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Share Your Views on the State of Community Management

Share Your Views on the State of Community Management

Every year, those in the community space eagerly anticipate the release of The Community Roundtable’s State of Community Management report. For those who just can’t wait another second, we’ve got some early results. CMSWire talked with two members of The Community Roundtable (TheCR) team — Rachel Happe, principal and

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4 HR Tech Trends To Watch This Year

4 HR Tech Trends To Watch This Year

Think MarTech is the only landscape that deserves a massive infographic? According to Capterra, with 547 HR software products identified across 17 categories like benefits, training, recruiting, talent management and others, the HR technology landscape seems to be following a similar growth spurt as its marketing sister.

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