Author: Martin White

The Clue to Your Digital Workplace Problems Lies in Your Employees’ Work-Arounds

The Clue to Your Digital Workplace Problems Lies in Your Employees' Work-Arounds

When I look at the search logs of enterprise search applications it's common to find roughly 30 of the top 50 queries are employees hunting down applications. A previous client logged around 8,000 searches a month related to their teleconference service alone.

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Managing an Enterprise Search Migration

Managing an Enterprise Search Migration

If your business still using a Google Enterprise Search Appliance (ESA), the clock is ticking on finding a search platform replacement.  Many alternate platforms are of course available, but the challenges of a search migration really begin after you've chosen your new solution.

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The Next Generation of Enterprise Search Is in Sight

The Next Generation of Enterprise Search Is in Sight

Search doesn't change overnight.  The core elements of search technology were developed between 1955 and 1985, but some have only seen the light of day in the last few years. It takes a long time for research to translate to practice.  For example, the BM25 ranking model that built on

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Your Digital Workplace Is a Wicked Problem That Can Be Solved

Your Digital Workplace Is a Wicked Problem That Can Be Solved

Building an enterprise-wide digital workplace strategy based on one of the many promising proofs-of-concept available has resulted in a flood of schematic diagrams adorned with enough arrows and interrelated graphics to cause headaches among even the most stalwart.  The outcomes of 10 benchmarking projects by the Digital Workplace Group highlight

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