Author: Sam Marshall

Microsoft Is Sending Collaboration Loopy

Microsoft Is Sending Collaboration Loopy

At Microsoft’s annual Ignite conference in September, the most popular slide was the one that tried to make sense of Office 365. The slide was shown once again at the European SharePoint conference in mid-November. The consensus found it a helpful clarification and thought it made a lot of sense.

Continue reading...

Workplace Chatbots: Too Little, Too Soon?

Workplace Chatbots: Too Little, Too Soon?

“The reaction to ELIZA showed me the enormously exaggerated attributions an audience is capable of making to a technology it does not understand” — MIT professor emiritus Joseph Weizenbaum on the first chatbot created in 1964 Workplace chatbots promise to lighten employees' repetitive tasks and tackle information overload, as Andrew Pope and

Continue reading...

Workplace Chatbots: Too Little, Too Soon?

Workplace Chatbots: Too Little, Too Soon?

“The reaction to ELIZA showed me the enormously exaggerated attributions an audience is capable of making to a technology it does not understand” — MIT professor emiritus Joseph Weizenbaum on the first chatbot created in 1964 Workplace chatbots promise to lighten employees' repetitive tasks and tackle information overload, as Andrew Pope and

Continue reading...

5 Levers of Digital Workplace Governance

5 Levers of Digital Workplace Governance

Picture a busy traffic intersection. In theory, if everyone is a skilled driver and considers others, there's no need for road markings, lights, signs or traffic police.  But in practice you need all of these.  Last month I argued governance is still necessary for a digital workplace, but

Continue reading...

Clear Knowledge Management Roadblocks with This Diagnostic Tool

Clear Knowledge Management Roadblocks with This Diagnostic Tool

The knowledge management (KM) concept has been kicking around for over 20 years now, to the point where I thought we were permanently lingering in a post-hype disillusionment phase.  But lately I've seen it creeping back into business cases for collaboration tools and digital workplaces.

Continue reading...

Why You Can’t Buy a Digital Workplace

Why You Can't Buy a Digital Workplace

Increasingly I hear IT departments refer to their Office 365 programs as being a "digital workplace" initiative. Similarly, during my research on SharePoint Intranets in-a-box, several vendors called their products a "digital workplace."  This trend is troubling. A digital workplace is not something you can buy and install.

Continue reading...

SharePoint Intranets: To Buy, To Build or To Wait?

SharePoint Intranets: To Buy, To Build or To Wait?

Over the last two years, organizations have dramatically changed how they approach creating new intranets on SharePoint.  Instead of partnering with a development agency, they are looking for ready-made, easily adaptable and quickly deployable solutions. Products such as Interchange, LiveTiles, Powell 365, Unily and Wizdom offer businesses a fast-track start.

Continue reading...