Tag Archives: ai

The Enterprise Chatbot: Your Future Coworker?

The Enterprise Chatbot: Your Future Coworker?

Artificial intelligence might still sound like a thing of the future, but the truth is AI-driven chatbots are changing the way we look at the workplace today.  Accenture predicts that by 2035, artificial intelligence “will double economic growth rates in 12 developed countries and boost labor productivity by up to

Continue reading...

Machine Learning Fragmentation Is Slowing Us Down: There Is a Solution

Machine Learning Fragmentation Is Slowing Us Down: There Is a Solution

Machine learning is advancing at a booming pace, both in the smart devices we interact with daily, and in commercial and industrial sectors of the economy. Machine learning capabilities are being added to everything from social media platforms, internet of things (IoT) devices and cameras to robots and cars.

Continue reading...

Chris McNulty: The Digital Workplace Is About Progress, Not Perfection

Chris McNulty: The Digital Workplace Is About Progress, Not Perfection

Over the course of his career, Chris McNulty has lived and breathed Microsoft’s SharePoint collaboration software from a variety of vantage points: as a customer, a developer, a systems integrator, an author and, since October 2015, as a Microsoft employee.

Continue reading...

The Rocky Path to Personalization

The Rocky Path to Personalization

After several years of businesses chanting the personalization mantra, the state of the market is ... mixed. This conclusion came from research my company, Magnolia, conducted via in-depth interviews with close to 100 organizations from a range of industries, including finance, retail, travel, media and public services.

Continue reading...

Business Process Management Success Starts With People

Business Process Management Success Starts With People

Many businesses turn to tools and technology to cope with the pace of change and innovation, but at times this emphasis on technical solutions leads executives to overlook the role people play in organizational success.

Continue reading...

8 Changes Chatbots Will Bring to the Workplace

8 Changes Chatbots Will Bring to the Workplace

Meet your new co-worker who never gets sick, never takes vacations and will never quit: a chatbot. Chatbots are here to stay in the digital workplace and companies that wish to remain competitive in the future will ultimately use them.

Continue reading...

A Vision for the Future of Content Management: Chris McLaughlin of Nuxeo

A Vision for the Future of Content Management: Chris McLaughlin of Nuxeo

Content management is going through a significant change driven by factors like cloud computing, machine learning and the push towards content services. I've been speaking to leaders in the content management field to get their take on the transformation underway and hear where they think the industry will go next.

Continue reading...

Shafath Syed: Increase ‘Speed, Scale and Efficiency’ With an Intelligent Workplace

Shafath Syed: Increase 'Speed, Scale and Efficiency' With an Intelligent Workplace

The most significant development in the digital workplace market over the past year is the rising level of interest in cognitive technologies such as artificial intelligence (AI) and machine learning (ML), according to Shafath Syed. These technologies have been popularized in the consumer world through Alexa, Cortana, Google Assistant

Continue reading...

Accelerate Workplace Transformation: From Chatbots to Intelligent Agents

Accelerate Workplace Transformation: From Chatbots to Intelligent Agents

With all the buzz around chatbots and artificial intelligence (AI), you could be forgiven for not understanding where one ends and the other begins. You’re not alone. The 2017 Gartner Emerging Technologies Hype Cycle showed virtual assistants and machine learning at the very apex of hype, ready for a correction.

Continue reading...