Tag Archives: amazon web services

SAP Expands Cloud Partnership with Google, More from SAPPHIRE

SAP Expands Cloud Partnership with Google, More from SAPPHIRE

ORLANDO, Fla. — SAP expanded its cloud partnership with Google with new certification of SAP technology and applications on the Google Cloud Platform (GCP).  Company officials made the announcement this week at the company's 30,000-attendee SAPPHIRE NOW and ASUG Annual Conference  here at the Orange County Convention Center.

Continue reading...

Welcome Amazon Connect, the AWS Call Center Platform

Welcome Amazon Connect, the AWS Call Center Platform

Amazon Web Services (AWS) just released Amazon Connect  — its "simple, scalable and reliable service" for running call centers.  The service uses automatic speech recognition and artificial intelligence, some of the same technology used by Amazon.com’s own customer service system, to route and manage calls.

Continue reading...

This Big Data Archives Project Dates to 1848

This Big Data Archives Project Dates to 1848

Yes, we all know: this is the era of "turning big data into actionable insights."  But image your organization's data traced back to 1848. That's the challenge for the Associated Press (AP), the global news agency that for three centuries has supplied publishers with stories and photographs. The Associated Press

Continue reading...