Tag Archives: apple

Apple Doesn’t Hide Its Customer Community, So Why Do You?

Apple Doesn't Hide Its Customer Community, So Why Do You?

How can I best integrate my website with my community?  A lot of companies worry about this co-existence. They fear their customers will become confused if they land on a community but want to buy a product, or if they think the community is the company’s website.

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Microsoft Reportedly Hit With $715M Tax Bill by French Authorities

Microsoft Reportedly Hit With $715M Tax Bill by French Authorities

French tax authorities are reportedly demanding $715 million in taxes from Microsoft, in the latest crackdown by a European country against an American tech firm doing business there. Bringing Tech Giants 'To Heel' in Europe According to the reports, which appeared in the French weekly magazine L’Express this week, the

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The iOS 11 Update Gives Mobile Marketers a Chance for a Do-Over

The iOS 11 Update Gives Mobile Marketers a Chance for a Do-Over

With the exception of social network sites and messaging platforms, brands are up against big challenges when it comes to mobile. Consumers are becoming increasingly selective when it comes to apps, and the extent to which this is happening may surprise some people.

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Apple Enters Customer Service Arena With iOS Business Chat

Apple Enters Customer Service Arena With iOS Business Chat

It's a text- and messenger-crazy world, and Apple wants in on the business side. The consumer giant debuted Apple Business Chat for its Messages application today, a chat-based customer service channel for businesses.  Apple officials debuted the new tool at the company's WWDC Developer Conference  in San Jose, Calif. today.

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Microsoft Sets a Soft Expiration Date on Standalone Office Deployments, More News

Microsoft Sets a Soft Expiration Date on Standalone Office Deployments, More News

Wehn Satya Nadella stepped in as CEO of Microsoft, the Redmond, Wash.-based company set a clear vision for its future — a future in the cloud and in services. What was never made clear was where this left users of its standalone Office software.

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SAP Courts Apple, SAP Cloud Platform Developers at Mobile World Congress

SAP Courts Apple, SAP Cloud Platform Developers at Mobile World Congress

BARCELONA — SAP has come the massive Mobile World Congress (MWC) here this week to court iOS and SAP cloud platform developers.  Delivering on a promise that Apple CEO Tim Cook and SAP CEO Bill McDermott made last May, the company is unveiling new tools to transform their customers'

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