Tag Archives: artificial intelligence

8 Brands Innovating With Chatbots

8 Brands Innovating With Chatbots

Back in 2016, Microsoft CEO Satya Nadella said that  “chatbots are the new apps,” and ever since then, big name brands have steadily absorbed or borrowed chatbot technology to bolster their stacks. Chatbots are rapidly moving away from being quirky customer service extras to necessary dimensions of the customer journey.

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What Is Gluon? Amazon and Microsoft Team Up to Stay Dominant in the Cloud Space

What Is Gluon? Amazon and Microsoft Team Up to Stay Dominant in the Cloud Space

Google is betting big on artificial intelligence as the driver of next generation cloud technology. Microsoft and Amazon have been paying attention. After all, Microsoft and Amazon together dominate the cloud market — for the moment.

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Digital Experience in 2018: 5 Trends

Digital Experience in 2018: 5 Trends

The past year was one of change for the digital experience. Thanks to the rising availability of machine learning, contextual experiences are finding their footing in every industry, the use of personal content is giving new vigor to ecommerce, and vendors are evolving their classic content management systems (CMS) into more powerful digital experience platforms (DXP).

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Why Artificial Intelligence Will Create More Jobs Than it Destroys

Why Artificial Intelligence Will Create More Jobs Than it Destroys

According to Gartner's 2017 hype cycle for emerging technologies, artificial intelligence (AI) will automate 1.8 million people out of work by 2020. While the job losses generate the most interest and headlines, the losses only tell part of the story.

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How to Differentiate Machine Learning From Dressed-up BI

How to Differentiate Machine Learning From Dressed-up BI

Machine learning is the use of computing resources that have the ability to learn without being explicitly programmed — that is, acquire and apply knowledge and skills that maximize the chance of success. That definition of machine learning, provided courtesy of Rob Clyde, vice-chair of the ISACA board of directors

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Top 14 Chatbot Building Platforms of 2017

Top 14 Chatbot Building Platforms of 2017

Chatbots are becoming more commonplace on platforms like Facebook messenger, Slack, Whatsapp and even within company websites and apps. Some brands are leveraging chatbots to enhance customer experiences, while others are deploying them in-house to shape up their digital workplaces. As for the future, Gartner is forecasting that

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