Tag Archives: artificial intelligence

Is Your Enterprise Ready to Fight Off ‘Rogue’ Chatbots

Is Your Enterprise Ready to Fight Off 'Rogue' Chatbots

If your company has invested heavily in new technologies like artificial intelligence (AI) or machine learning, and is now looking at chatbots and digital assistants to improve digital experiences and workplaces, you need to take a look at WatchGuard’s cybersecurity predictions for 2019.

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Top 26 ChatBot Builders for 2019

Top 26 ChatBot Builders for 2019

Chatbots have become commonplace on platforms such as Facebook Messenger, Slack and WhatsApp. In fact, most enterprise company websites now boast a chatbot in some way shape or form in the bottom righthand corner. In 2018 alone, the chatbot landscape leapt forward, with AI chatbots that are able to recommend personalized content based on user location and voice-enabled chatbots like Amazon Alexa than can be used to summon your Tesla from the garage.

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The Age of Ask – Alexa, Are We There Yet?

The Age of Ask – Alexa, Are We There Yet?

“It's going to be interesting to see how society deals with artificial intelligence, but it will definitely be cool.” ― Colin Angle We baby boomers have one thing over every generation that proceeded us: we were the first to experience computers and humans conversing — way back in the mid-1960s.

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How to Get the Customer Experience Right in Voice Interactions

How to Get the Customer Experience Right in Voice Interactions

On a recent Sunday afternoon, I felt a severe pain in my forearm. At first, I thought it was a muscle-related pain, but my index finger was also losing sensation. Thoughts of a possible blood clot crossed my mind, so I called the hospital’s advice line.

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AI, Bots, Collaboration and Teams: The Dynamics Shaping the Workplace

AI, Bots, Collaboration and Teams: The Dynamics Shaping the Workplace

Back in 2014, Richard Branson said “one day, offices will be a thing of the past.” Looking at it today, Branson's prediction might just come true.  The velocity of technological advances over the last decade has had a dramatic impact on the way we work.

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AI Adoption is Increasing But Challenges Remain

AI Adoption is Increasing But Challenges Remain

Artificial intelligence (AI) is rapidly gaining traction in the enterprise, however, there is still a great deal of resistance to using AI in the workplace. This is very much like what we saw with cloud computing in the early days in which a number of industries were reluctant to jump

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