Tag Archives: artificial intelligence

How AI is Changing Content Marketing Today and in the Future

How AI is Changing Content Marketing Today and in the Future

Artificial intelligence is already helping marketers succeed in a number of ways, from efficiently engaging website visitors via chatbots to conducting predictive analytics campaigns .  But what about artificial intelligence and its relationship with content marketing in particular? We’ve asked some marketing experts, and they came up with four distinct,

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Why Your Approach to Chatbot and IVR Projects Is All Wrong

Why Your Approach to Chatbot and IVR Projects Is All Wrong

Businesses today treat interactive voice response (IVR) and chatbots for customer service like any other IT project: gather requirements, define solution architecture, choose vendor, purchase platform, install/configure platform (the latter is still needed, even in the SaaS model), build IVR scripts on platform, test, deploy, end of project.

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The Future of Augmented Reality in the Enterprise

The Future of Augmented Reality in the Enterprise

Sales of headsets and other augmented reality (AR) devices may have stagnated, but all predictions indicate that the future for AR is bright. Recent research from New York City-based ABI Research earlier this month, for example, shows that with the promise for consumer AR in the coming years, vendors

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Why Augmented And Virtual Reality Struggle In The Enterprise

Why Augmented And Virtual Reality Struggle In The Enterprise

Virtual and augmented reality sales are not what they used to be. Headset shipments have decreased 30.5 percent worldwide year over year, putting recent hype around such technologies into question. That's according to research from Itasca-Ill.-based IFS. This combined with further research carried out in April by Denver–based GutCheck (sign-in requried),

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AI and Machine Learning Are Driving a PC Revival

AI and Machine Learning Are Driving a PC Revival

Something has happened in the tech hardware space that no one saw coming. PC shipments have increased for the first time in six years, according to recent figures released by Gartner. Despite all the predictions about the decline of the desktop, it seems reports of its demise have been

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The Trouble With Insight Engines

The Trouble With Insight Engines

You may have heard the new buzzword being applied to enterprise search: "insight engines." When I first saw the Garner Enterprise Search Quadrant renamed as Insight Engines a few years ago, I was hard pressed to understand why the change was made.

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Yammer Finally Gets Smart, OpenText Embraces Microservices and More News

Yammer Finally Gets Smart, OpenText Embraces Microservices and More News

OpenText has taken another step into the world of intelligent hybrid cloud computing with the release of OpenText OT2, which provides users with intelligence automation, security and a bunch of other enterprise information management applications on a single platform.

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