Tag Archives: brand

Don’t Base Your Brand Community on Hope: Research Matters

Don't Base Your Brand Community on Hope: Research Matters

There are two ways to build a brand community: ask for budget, cross your fingers and hope you’re gathering the right people in the right way; or research potential and existing members and leaders in your organization to find out exactly how a community can best serve the needs of

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The Prospect’s Perception Gap: How to bridge the dangerous gap between the results we want and the results we have

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There is no such thing as a brand promise — only a brand expectation — after the experience of the value proposition.

Brands make promises all the time, and most of them ring empty and hollow on the ears of a prospect — even if the brand can actually keep its promises.

There is, inherent in every transaction, a perception gap in the mind of the prospect that must be bridged before an exchange can take place.

In April, Flint McGlaughlin, Managing Director, MECLABS (the parent company of both MarketingExperiments and MarketingSherpa), lectured on this gap and how marketers can close it.


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How Philip Morris & Co. Created One of the Greatest Marketing Campaigns in History Using Aristotle’s Logic

“Philip Morris & Co. (now Altria) had originally introduced the Marlboro brand as a woman’s cigarette in 1924,” according to Wikipedia.

In 1954, however, that all changed. Launching what’s known as one of the most universally successful advertising campaigns in history, Leo Burnett created The Marlboro Man.

Whatever you think about smoking, put it aside for a second. Right or wrong, The Marlboro Man produced serious results for Phillip Morris.

The thing that’s interesting for readers of this blog is that Phillip Morris’ team did it by employing a repeatable strategy.

It’s not a strategy that makes it all right to outright lie to your customers, but it is a strategy that you can employ for both great products and bad products.

And it was invented 2,300 years ago by a man named Aristotle.

Aristotle created the notion of the “syllogism,” or “deduction” as it is often translated from Aristotle’s Greek.

Here’s an excerpt from Aristotle’s Prior Analytics that defines “deduction.”

A deduction is speech (logos) in which, certain things having been supposed, something different from those supposed results of necessity because of their being so. (Prior Analytics I.2, 24b18–20)

– Quoted from The Stanford Encyclopedia of Philosophy

In last week’s web clinic, “Repeatable Brand Strategy,” Flint McGlaughlin explained it like this:

 

syllogism-definition-branding

 

Aristotle’s syllogisms are at the heart of every successful brand strategy whether the creators are aware or not. Brands can leverage Aristotle’s idea of the syllogism to create a repeatable and successful brand strategy by creating what Flint calls a “virtual syllogism.”

By creating The Marlboro Man, Phillip Morris and Leo Burnett incidentally created the following virtual syllogism:

 

syllogism-branding-example-marlboro

 

It seems simple, but it set Marlboro apart from their competitors who were still trying to highlight things like the “health benefits” of filters or flavors.

 

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