Tag Archives: chatbots

The Enterprise Chatbot: Your Future Coworker?

The Enterprise Chatbot: Your Future Coworker?

Artificial intelligence might still sound like a thing of the future, but the truth is AI-driven chatbots are changing the way we look at the workplace today.  Accenture predicts that by 2035, artificial intelligence “will double economic growth rates in 12 developed countries and boost labor productivity by up to

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8 Changes Chatbots Will Bring to the Workplace

8 Changes Chatbots Will Bring to the Workplace

Meet your new co-worker who never gets sick, never takes vacations and will never quit: a chatbot. Chatbots are here to stay in the digital workplace and companies that wish to remain competitive in the future will ultimately use them.

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Accelerate Workplace Transformation: From Chatbots to Intelligent Agents

Accelerate Workplace Transformation: From Chatbots to Intelligent Agents

With all the buzz around chatbots and artificial intelligence (AI), you could be forgiven for not understanding where one ends and the other begins. You’re not alone. The 2017 Gartner Emerging Technologies Hype Cycle showed virtual assistants and machine learning at the very apex of hype, ready for a correction.

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12 Things Marketers Should Know About MarTech’s New Categories

12 Things Marketers Should Know About MarTech's New Categories

At last count marketers have 6,829 marketing technology (MarTech) solutions available from 6,242 unique vendors in about 50 categories from which to choose, according to Scott Brinker’s 7th edition of the marketing technology landscape.  Brinker, vice president of platform ecosystem at HubSpot  and author of the Chief Marketing Technologist

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What Comes Next for Chatbots and Customer Experience

What Comes Next for Chatbots and Customer Experience

Chatbots are a simple and fun way to help shoppers find what they are looking for and enhance their online customer experience. Thanks to recent advances, web developers are now creating chatbots that are ever-more human, aiding the flow of communication by recognizing verbal patterns and interpreting non-verbal signs.

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How Artificial Intelligence Will Impact the Future of Work

How Artificial Intelligence Will Impact the Future of Work

We are rapidly moving toward a workplace where people interact with machines on a routine basis. With the advent of artificial intelligence (AI), and the chatbots that it powers, technology is now interwoven into many of our everyday job tasks. In fact, it has been reported that more than 80 percent of

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Workplace by Facebook Gets New Integrations, Cisco Buys Accompany, More News

Workplace by Facebook Gets New Integrations, Cisco Buys Accompany, More News

Facebook held its F8 annual developer conference in San Jose, Caif. this week under the lingering cloud of the Cambridge Analytica data harvesting incident. Mark Zuckerberg addressed the incident head-on in his opening keynote before moving on to announcements, including an update to Workplace by Facebook.  As a reminder, Facebook

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