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Todd Unger: Look for Digital Leaders Who Are ‘Productive Disruptors’

Todd Unger: Look for Digital Leaders Who Are 'Productive Disruptors'

What do a horse racing publishing brand and an association for physicians have in common other than each organization being well over 100 years old? As Todd Unger found, it’s the desire to reinvent customer experience and to digitally transform.

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Vitesh Radhakisson and Brian Warrick: Deliver Relevance and Value to Customers

Vitesh Radhakisson and Brian Warrick: Deliver Relevance and Value to Customers

Technology had an early impact on the lives of both Brian Warrick and Vitesh Radhakisson, which in turn led to their current focus on improving digital customer experiences. Warrick has been fascinated with technology and systems in general since childhood.

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James Norwood: The Next Stage for Digital Experiences Is ‘Irresistible’

James Norwood: The Next Stage for Digital Experiences Is ‘Irresistible’

According to James Norwood, digital transformation is now mainstream for organizations of all sizes as they work to become digital businesses. However, the drivers for such reinvention may vary from delivering seamless customer experiences to introducing new business models or disrupting existing models.

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Adit Moskovitch: Use Analytics in a More Meaningful Way Throughout the Digital Workplace

Adit Moskovitch: Use Analytics in a More Meaningful Way Throughout the Digital Workplace

A technologist at her core, Adit Moskovitch started out as a “humble programmer” and quickly became intrigued by how to design and even anticipate the user experience. “Customer experience is about ensuring the experience is smooth and sometimes even exciting,” she said.

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Sara Pollard: Evolve to ‘Stay Relevant’ to Your Workforce’s High Expectations

Sara Pollard: Evolve to 'Stay Relevant' to Your Workforce's High Expectations

A mix of talent, luck and patience has taken Sara Pollard on a digital workplace voyage from working on SharePoint in 2005 — at that time, the height of collaboration technology — to today’s wealth of tool options.

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Troy Campano: Boost Employee Productivity with a ‘Single, Simplified Experience’

Troy Campano: Boost Employee Productivity with a 'Single, Simplified Experience'

Troy Campano helps develop digital workplace technologies to modernize and simplify the day-to-day experience for insurance company Liberty Mutual’s more than 50,000 employees. "Starting in 2013, we began a journey to build an Intelligent Workplace platform and Digital Assistant for our 50,000+ employees that we call Workgrid," Campano said.

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