Tag Archives: digital transformation

The Hills and Valleys of a Digital Workplace Road Map

The Hills and Valleys of a Digital Workplace Road Map

We find ourselves at the convergence of two transformational trends in business: the rise of “digital” and the emergence of the employee user experience as an important factor in success. Companies are finally recognizing that employee satisfaction is just as important as customer satisfaction for organizational success.

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Change the Way You Look at Content Management: Muhi S. Majzoub of OpenText

Change the Way You Look at Content Management: Muhi S. Majzoub of OpenText

When Gartner declared enterprise content management dead in January 2017, some saw it as a publicity stunt, others saw it as a natural progression. Whatever your opinion, it marked a turning point for those in the content management industry.

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Pega Launches Infinity Digital Transformation Suite, Canto DAM Updates, More News

Pega Launches Infinity Digital Transformation Suite, Canto DAM Updates, More News

Pegasystems introduced what it called "its most significant product news in company history" at the PegaWorld customer conference in Las Vegas this week. The newly launched Pega Infinity digital transformation software suite encompasses all of the company's products and includes enhancements to Pega’s customer engagement applications and digital process automation (DPA) platform. Pega officials stated in a release that the suite connects front-end digital customer experiences with back-end process automation.

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Bryson Duncan: Successful Digital Transformation Initiatives Put People at the Center

Bryson Duncan: Successful Digital Transformation Initiatives Put People at the Center

Over the last 15 years, marketing professional Bryson Duncan has watched with interest how organizations adapt to digital change. And in the process of this observation, he's noted that technology has not always fully supported that evolution.

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Digital Transformation: The Good News and the Bad News

Digital Transformation: The Good News and the Bad News

The online world is filled with articles and posts about Digital Disruption (the symptom) and the prescribed cure, Digital Transformation (the magic elixir). The symptom:  In a new AIIM survey, 53 percent of organizations say they are concerned about a serious disruption of their business model in the next

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