Tag Archives: digital workplace strategy

How to Build an Employee Experience That Rivals Your Customer Experience

How to Build an Employee Experience That Rivals Your Customer Experience

Provide a strong employee experience and your customer experience will benefit. The logic is clear, but evidence is mounting of the strong link between the two. A 2017 study  (fee charged) by customer experience research firm Temkin Group found those companies providing significantly better customer experiences than competitors also have 60 percent

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11 Ways to Improve Your Digital Workplace

11 Ways to Improve Your Digital Workplace

Digital workplaces, and by extension, digital transformation, are not just about technology. They are about fundamentally changing the way we work. At the Gartner Digital Summit in London this September, Gartner VP Matthew W. Cain and Gartner research director Helen Poitevin outlined seven existing and emerging trends that would shape digital workplaces  in

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Avoiding the Siren Call of the ‘Perfect’ Digital Workplace

Avoiding the Siren Call of the 'Perfect' Digital Workplace

Since before the turn of the century, people have been looking for a way to make a digital workplace.  From portals to collaborative platforms to Enterprise 2.0 tools, a continuous wave of tools has appeared, each seemingly searching for a problem to solve.

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