Tag Archives: dwx18

Digital Workplace Practitioners Share Employee Experience Challenges

Digital Workplace Practitioners Share Employee Experience Challenges

If you think chief information officers and other technology champions in the digital workplace have challenges, you’re right. Practitioners shared many of the challenges they face during the second annual Digital Workplace Experience conference this week at the Radisson Aqua Blu Hotel in Chicago. The conference is a co-production of 

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Morten Dal: Boost Digital Workplace ROI with Upfront Investment in Training and Marketing

Morten Dal: Boost Digital Workplace ROI with Upfront Investment in Training and Marketing

As Morten Dal likes to observe, unless organizations fully address the human element in their digital workplace projects, simply changing technologies, infrastructure and processes alone won’t result in long-term and lasting change. “It is all about people,” he said.

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Chris McNulty: The Digital Workplace Is About Progress, Not Perfection

Chris McNulty: The Digital Workplace Is About Progress, Not Perfection

Over the course of his career, Chris McNulty has lived and breathed Microsoft’s SharePoint collaboration software from a variety of vantage points: as a customer, a developer, a systems integrator, an author and, since October 2015, as a Microsoft employee.

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Adit Moskovitch: Use Analytics in a More Meaningful Way Throughout the Digital Workplace

Adit Moskovitch: Use Analytics in a More Meaningful Way Throughout the Digital Workplace

A technologist at her core, Adit Moskovitch started out as a “humble programmer” and quickly became intrigued by how to design and even anticipate the user experience. “Customer experience is about ensuring the experience is smooth and sometimes even exciting,” she said.

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Shafath Syed: Increase ‘Speed, Scale and Efficiency’ With an Intelligent Workplace

Shafath Syed: Increase 'Speed, Scale and Efficiency' With an Intelligent Workplace

The most significant development in the digital workplace market over the past year is the rising level of interest in cognitive technologies such as artificial intelligence (AI) and machine learning (ML), according to Shafath Syed. These technologies have been popularized in the consumer world through Alexa, Cortana, Google Assistant

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Karl Redenbach: ‘User Engagement Is Central to the Success of a Digital Workplace’

Karl Redenbach: ‘User Engagement Is Central to the Success of a Digital Workplace’

For Karl Redenbach, the introduction of workplace artificial intelligence (AI) and chatbots have been among the most significant developments in the digital workplace market over the past year. "It has given rise to what we’re calling the ‘intelligent transformation,’" he said.

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Bryson Duncan: Successful Digital Transformation Initiatives Put People at the Center

Bryson Duncan: Successful Digital Transformation Initiatives Put People at the Center

Over the last 15 years, marketing professional Bryson Duncan has watched with interest how organizations adapt to digital change. And in the process of this observation, he's noted that technology has not always fully supported that evolution.

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Sara Pollard: Evolve to ‘Stay Relevant’ to Your Workforce’s High Expectations

Sara Pollard: Evolve to 'Stay Relevant' to Your Workforce's High Expectations

A mix of talent, luck and patience has taken Sara Pollard on a digital workplace voyage from working on SharePoint in 2005 — at that time, the height of collaboration technology — to today’s wealth of tool options.

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Ken Goodlad: Make Transition to Digital Workplace as Easy for People as You Can

Ken Goodlad: Make Transition to Digital Workplace as Easy for People as You Can

Over the past 14 years, Ken Goodlad has seen digital tools shift from playing a supporting role in the workplace to becoming integral to an organization’s success with both its employees and the people they serve. The move to digital-first is particularly important for somewhere like Scottish Government because

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