Tag Archives: dx leaders 17

Arjé Cahn: Use Machine Learning to Humanize Digital Experiences

Arjé Cahn: Use Machine Learning to Humanize Digital Experiences

Over the years, Arjé Cahn has observed a cyclical pattern in how the content management system market responds to change and the emergence of new technologies. Often, the initial response results in the creation of a new system silo which only later becomes part of a larger unified CMS.

Continue reading...

Brad Dunn: Look at the Entire Customer Journey ‘From Couch to Couch’

Brad Dunn: Look at the Entire Customer Journey ‘From Couch to Couch’

Brad Dunn has been a storyteller for much of his career, whether working in advertising, digital marketing, improvisation, filmmaking, game design or stage directing. He’s used a combination of storytelling and technology to help forge connections with people of all ages and backgrounds.

Continue reading...

Adrian Newby: Compliance and Security Aren’t Luxuries

Adrian Newby: Compliance and Security Aren't Luxuries

To effectively communicate the value of digital customer experience technology, Adrian Newby frames every conversation so that it resonates with the life experience of his audience. “You have to be able to relate to what people are doing and experiencing in their own industry,” he said.

Continue reading...