Tag Archives: dx leaders

Andrew Beale: Constantly Ask Yourself ‘How Can We Do This Thing Digitally?’

Andrew Beale: Constantly Ask Yourself 'How Can We Do This Thing Digitally?'

How do you help organizations become more prosperous by leveraging data, economics and digital opportunities? Ask Andrew Beale. "Transforming performance through data is my thing, whether talking about people, process, technology, culture, robots, analytics or design," he explained. A leader in Washington, DC-based Optimity Advisor's information management practice, Beale focuses

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Dieter Reichert: DX Moves Customer Relationships from Manipulation to Cooperation

Dieter Reichert: DX Moves Customer Relationships from Manipulation to Cooperation

When Dieter Reichert started as a typesetter 40 years ago, he was disappointed by what computers could accomplish.  "In my mind, computers should have been able to do what human beings could do," Reichert told CMSWire.

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Anna Murray: Digital Leaders Should Adapt & Be Ready for Anything

Anna Murray: Digital Leaders Should Adapt & Be Ready for Anything

To call Anna Murray enthusiastic is an understatement. The passionate CEO of TMG eMedia, a New York City-based independent consulting firm, responds to virtually every topic with an insight, quip or relevant life experience that crumbles your preconceived ideas.

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Alan Porter: Physical or Digital Doesn’t Matter, Think of the Overall Experience

Alan Porter: Physical or Digital Doesn't Matter, Think of the Overall Experience

Delivering excellent digital customer experiences should be a win-win — for the customer as well as for the business. As senior product marketing manager for the OpenText Customer Experience Suite, Alan Porter believes that done properly, the digital experience creates a virtuous cycle (or in his words "an infinite loop")

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Meghan Walsh: Think Strategically About Content, Then Validate Your CMS Tech

Meghan Walsh: Think Strategically About Content, Then Validate Your CMS Tech

In her role as senior director of content strategy for Hilton Worldwide, Meghan Walsh's responsibilities include more than publishing content. She champions digital asset management (DAM) and often sits at the center of web technology selection and implementation. She helps Hilton Worldwide ensure its massive set of digital assets can

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Chris Blasie: Think of Digital Signage as Your New CMS for Better CX

Chris Blasie: Think of Digital Signage as Your New CMS for Better CX

When it comes to retail opportunities, look to airports. That’s where Chris Blasie  spends much of his time, evaluating digital signage solutions to enhance the customer experience. The total digital signage market — which includes kiosks, menu boards, billboards and signboards — is expected to reach $23.

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