Tag Archives: dxp

The Secret to Customer Loyalty? Content That Helps

The Secret to Customer Loyalty? Content That Helps

Brands lose money on one-time buyers. Pouring resources into customer acquisition but not into retention is ineffective. It takes time for new customers to become profitable. A Bain & Co. study titled “The Value of Online Customer Loyalty ” found the average online apparel shopper wasn’t profitable for the

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Adobe Makes a Play for Mid-Market Customers With Magento Buy

Adobe Makes a Play for Mid-Market Customers With Magento Buy

If you live in the content, commerce and marketing space as I do, the last two weeks have been all about Adobe's acquisition of ecommerce platform provider Magento. Adobe agreed to acquire Magento for $1.68 billion, a deal which left many in the industry a little perplexed.

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10 Factors to Consider When Choosing a Web CMS

10 Factors to Consider When Choosing a Web CMS

People often ask me what they should look for when choosing a CMS. Different systems fit different needs, so here are some important factors to consider when deciding if a solution meets your “must haves.” Narrow Down the Short List 1. Pick a Language With the rise of modern API-based

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9 Tips to Consider When Selecting a Digital Experience Platform

9 Tips to Consider When Selecting a Digital Experience Platform

Practitioners who select, deploy and manage software that helps them produce digital experiences for their customers face certain realities: managing integrations, leveraging APIs, investing in headless, finding actionable insights that help them better connect to customers. Ultimately they're hoping their software suite helps them achieve their business outcomes. Gartner ’s

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Forrester: Digital Experience Leaders Embrace Portfolio Depth & Integration

Forrester: Digital Experience Leaders Embrace Portfolio Depth & Integration

Forrester's latest Wave for Digital Experience Platforms (DXP) emphasized vendors' "breadth of the portfolio and quality of integration."  Providers that do well in each area bring digital experience practitioners the "best of both worlds," Forrester senior analyst Mark Grannan told CMSWire in an interview this week.  Grannan wrote the report

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Forrester Boots Adobe, Names Oracle Lone Digital Experience Platform Leader

Forrester Boots Adobe, Names Oracle Lone Digital Experience Platform Leader

Forrester made a significant change in the leaderboard of its Digital Experience Platforms Wave released last week:  Oracle is now the lone leader, displacing Adobe. This is the third time Forrester evaluated digital experience platform vendors, also producing Waves in 2014 and 2015.  Oracle was a “contender” in 2014

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