Tag Archives: enterprise collaboration

Gartner Names Top Unified Communications Vendors, LinkedIn Buys Glint, More News

Gartner Names Top Unified Communications Vendors, LinkedIn Buys Glint, More News

The Unified Communications (UC) market is shifting again. After years developing on-premises based solutions to cover all kinds of enterprise communications, UC is moving to the cloud, and specifically to UC-as-a-Service (UCaaS). According to this year’s UC Magic Quadrant for UCaaS from Gartner (paywall), digital workplace application leaders should

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What If We Used Collaboration Tools to Rethink How We Work?

What If We Used Collaboration Tools to Rethink How We Work?

Chat is hardly a new idea. But the digitization of conversation-driven collaboration into "ChatOps" — where the chat interface becomes the focal point for applying discussion and automation to getting things done — is a world away from simple instant messaging.

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The Reemergence of Collaborative Cultures

The Reemergence of Collaborative Cultures

"In the Depression years of the 1930s, the card game contract bridge, first played in the United States in the late 1920s, blossomed,” according to George Akerlof and Robert Shiller in their 2009 book, "Animal Spirits: How Human Psychology Drives the Economy, and Why It Matters for Global Capitalism.

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Mapping Employee Experience Stages to Your Technology Landscape

Mapping Employee Experience Stages to Your Technology Landscape

For years now the theory has been that empowered and engaged employees will provide a great customer experience, time after time. No doubt hundreds of thousands of words have been written by far more qualified people than I on how to enable that empowerment and facilitate that user engagement.

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