Tag Archives: enterprise search

Data, Search and the Foundation of Machine Learning

Data, Search and the Foundation of Machine Learning

I’m sorry, Dave, I’m afraid I can’t do that.” — HAL 9000, “2001: A Space Odyssey” What does the future hold for information management? This question is causing a lot of fuss, especially now that artificial intelligence and machine learning have moved from the realm of science fiction

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Chatbots Belong in the Workplace (Provided They’re Well-Designed)

Chatbots Belong in the Workplace (Provided They're Well-Designed)

Chatbots, or conversational user interfaces, allow people to interact with systems in more human ways. In the workplace they promise to tackle information overload, simplify services and lighten the load of repetitive tasks using rules and artificial intelligence (AI).

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The Clue to Your Digital Workplace Problems Lies in Your Employees’ Work-Arounds

The Clue to Your Digital Workplace Problems Lies in Your Employees' Work-Arounds

When I look at the search logs of enterprise search applications it's common to find roughly 30 of the top 50 queries are employees hunting down applications. A previous client logged around 8,000 searches a month related to their teleconference service alone.

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