Tag Archives: erik hartman

‘Top Tasks: A How-To Guide’ Is a Must-Read for Those Undertaking Digital Transformation

'Top Tasks: A How-To Guide' Is a Must-Read for Those Undertaking Digital Transformation

Chances are high you've heard the term "top tasks" before. Top tasks are the main things that customers, citizens and employees want to do when they interact with you. It's what matter most to them. And what matters to your customers should matter to you.

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‘Applied Artificial Intelligence: A Handbook for Business Leaders’: A Must-Read for Digital Professionals

'Applied Artificial Intelligence: A Handbook for Business Leaders': A Must-Read for Digital Professionals

The artificial intelligence (AI) hype isn't going away any time soon. So as a digital professional, your job is to figure out what AI is really about and how you can use it to your advantage.

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Capturing the Web CMS Zeitgeist

Capturing the Web CMS Zeitgeist

Even after 15 years, the content management industry is still evolving. It's what I love about it, it's what keeps me in this space and it's what keeps me excited to watch its development.  Taking a snapshot of something that’s in constant motion is hard — you inevitably miss some aspects.

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