Tag Archives: hr

How Chatbots are Improving Employee Experience

How Chatbots are Improving Employee Experience

Chatbots are typically thought of as customer-facing tools — virtual digital assistants that help companies triage customer care or answer easy client questions. But bots have internal uses too, as human resource departments integrate them with Slack, Microsoft Teams, and other messaging platforms employees regularly use.

Continue reading...

Perform While You Transform: How I Digitally Transformed Our HR Department

Perform While You Transform: How I Digitally Transformed Our HR Department

As a vocational human resources (HR) practitioner — this is my calling, it’s not just a job — I am all about people. I was not about the technology side of things when I joined my company, a software solution provider, five years ago.

Continue reading...

Digital Workplace Practitioners Share Employee Experience Challenges

Digital Workplace Practitioners Share Employee Experience Challenges

If you think chief information officers and other technology champions in the digital workplace have challenges, you’re right. Practitioners shared many of the challenges they face during the second annual Digital Workplace Experience conference this week at the Radisson Aqua Blu Hotel in Chicago. The conference is a co-production of 

Continue reading...

Digital Employee Experience Bridges the Gap Between HR and IT

Digital Employee Experience Bridges the Gap Between HR and IT

There’s a lot of good work being done within organizations to improve staff engagement and to help employees be more productive. The problem is that two different groups — human resources and IT — are spearheading these initiatives, and too often they don’t align.

Continue reading...