Tag Archives: Internet of Things

12 Emerging Internet of Things (IoT) Trends That Will Become Mainstream In 2018

12 Emerging Internet of Things (IoT) Trends That Will Become Mainstream In 2018

In November, in a dive into what is driving enterprise interest in the Internet of Things (IoT) we found that, for the moment at least, enterprises are still wrestling with the problems the IoT poses rather than harvesting the benefits that it offers.

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How to Deal With IoT Security Threats

How to Deal With IoT Security Threats

Depending on who you listen to, the Internet of Things (IoT) will reach either 26 billion or over 200 billion devices by 2020. Estimates of market size cover a similar spectrum, with experts predicting IoT will become a $1.9 trillion (Gartner), $7.1 trillion (IDC) or $19 trillion (Cisco) market by

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Oracle Targets Internet of Things, AI Apps in Customer Experience Cloud Update

Oracle Targets Internet of Things, AI Apps in Customer Experience Cloud Update

Oracle has expanded its artificial intelligence-based Oracle Customer Experience Cloud Suite by adding new capabilities in commerce, customer service and behavioral data. The announcements came as the Redwood Shores, Calif.-based company kicked off its annual OpenWorld Conference  at the Moscone Center in San Francisco.

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Raise Your Customer Experience Game Now to Prepare for the Connected Future

Raise Your Customer Experience Game Now to Prepare for the Connected Future

Do you have a plan to address the connected future and the increased customer expectations that the internet of things (IoT) will bring? For most firms, the growth of connected devices via the IoT will highlight the organizational challenge of ensuring that customer experiences aren’t negatively affected.

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What Happens When IoT, Big Data and Retail Location Systems Meet?

What Happens When IoT, Big Data and Retail Location Systems Meet?

The retail industry is in decline. People commonly attribute the decline to three factors: too many malls, customers switching to online shopping and a change in mindset from materialism to experiences.  But what if we brought the online experience to offline shopping — would that counteract the latter two reasons? Customer Experience Drives the Way An estimated 73 percent of shoppers use mobile devices  while shopping in a store to check reviews, product datasheets, usage guidelines and more.

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