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IoT’s Impact on Customer Experience? Immediate, Significant, Unavoidable

IoT’s Impact on Customer Experience? Immediate, Significant, Unavoidable

Picture this: You are a young, idealistic, technophile who has been accepted into an advanced technology degree program known for its edgy culture and innovative approach. When you arrive for orientation, you are presented with a novel option — embed a microchip directly into your body.

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