Tag Archives: it

6 Ways IT Can Improve Their Organization’s Employee Experience

6 Ways IT Can Improve Their Organization's Employee Experience

With the tools and technology available, skills shortages and a competitive job market, the time has come for organizations to understand the power of creating a more compelling employee experience. Studies support it  and your employees want it. The good news is that the changes are already happening in

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Customer Experience Is a Cross-Organizational Function

Customer Experience Is a Cross-Organizational Function

BOSTON — Organizations striving to deliver exceptional digital customer experiences often forget to clean up their own house first. In other words, you can’t be customer-centric if you’re not brand-centric. That means alignment across the entire organization, and not with just the customer experience team.

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CompTIA Paints Rosy Outlook for Tech Jobs (With One Caveat)

CompTIA Paints Rosy Outlook for Tech Jobs (With One Caveat)

Digital transformation is making tech workers rich, at least in comparison to their non-geeky counterparts.  In 2016, the average technology professional earned $108,900 while their non-tech peers were paid $53,049. Not only that, but there's not much competition if you want a job (and have the skills).

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