Tag Archives: jed cawthorne

Mapping Employee Experience Stages to Your Technology Landscape

Mapping Employee Experience Stages to Your Technology Landscape

For years now the theory has been that empowered and engaged employees will provide a great customer experience, time after time. No doubt hundreds of thousands of words have been written by far more qualified people than I on how to enable that empowerment and facilitate that user engagement.

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Corporate Culture, Employee Engagement and That Whole Breakfast Thing

Corporate Culture, Employee Engagement and That Whole Breakfast Thing

The quote "culture eats strategy for breakfast" has been making the rounds for a few years now. Whether management guru Peter Drucker said it first or not, Mark Fields made it more famous while serving as president and CEO of Ford Motor Company.

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What Sword Fighting Can Tell Us About Long-Term Digital Preservation

What Sword Fighting Can Tell Us About Long-Term Digital Preservation

What do Historical European Martial Arts and digital preservation have in common? More than you might think. Historical European Martial Arts (HEMA) is basically the art of fencing, or as some might call it, sword fighting. It also happens to be my hobby.

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Unpacking SharePoint Conference Day One’s Announcements

Unpacking SharePoint Conference Day One's Announcements

SharePoint Conference 2018 kicked off yesterday with an hour and 45 minute keynote delivered to an audience of over 3000 at the MGM hotel in Las Vegas and countless others watching the live broadcast from the comfort of their homes, as I did.

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SharePoint Hub Sites Have Arrived

SharePoint Hub Sites Have Arrived

Microsoft has officially released SharePoint hub sites and is gradually rolling them out to Office 365 customers — but what's all the hub-bub about? Hub sites were first announced at the Microsoft Ignite conference last fall. A Hub is basically a new site template for a specific type of SharePoint

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