I recently returned from the 2018 AIIM Conference in San Antonio. While there, I visited the Alamo. An old Spanish mission constructed in the 1700s, the Alamo was the scene of several battles including a famous last stand that didn’t end well for the defenders.
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The Best Collaboration Tool for Your Organization? Trust
Everyone wants to know how to collaborate more effectively. Hardcore agile practitioners would argue for everyone to sit together in the same room. However, as you move away from the world of corporate programming, the chances of that being possible drops.
Continue reading...Launching a New System? This Is the Only Metric That Matters
How do you measure the success of a new system? That is one of the biggest questions people ask when deploying a new piece of software.
Continue reading...Give Your Clients the Gift of Independence
Content Services Might Just Solve Our Old Content Management Woes
I recently dove into building a content services platform. The project is refreshing because it allows me to combine a number of recent technical advancements into a single effort. The content services approach to solving the enterprise content management (ECM) challenge holds promise.
Continue reading...Digital Workplace or No, an Intranet’s Purpose Remains the Same
The purpose of an intranet remains the same: to inform and connect staff across the broader organization. So when people ask where intranets fit in a digital workplace strategy the answer is, "where they always have.
Continue reading...Digital Workplace or No, an Intranet’s Purpose Remains the Same
The purpose of an intranet remains the same: to inform and connect staff across the broader organization. So when people ask where intranets fit in a digital workplace strategy the answer is, "where they always have.
Continue reading...Procurement Tips to Get the CMS You Deserve
Selecting the right technology is a daunting prospect. No one likes going through the procurement process, so people are understandably looking for any advice to help them make their decision. Deane Barker's book "Web Content Management " includes a chapter on acquiring a CMS.
Continue reading...Why Your Best Information Governance Metric is Value
Knowledge workers in your organization don’t want to do records management and information governance. For the most part, they just want to do their jobs without daily impediments. That's why information governance professionals must start small and demonstrate the value of their governance programs for end users.
Continue reading...Governance Propels the Digital Workplace Forward
Martyn Perks recently wrote about how governance gets in the way of the digital workplace. He makes a good argument for changing the default environment, but his solution is an overcorrection. It's the equivalent of burning down the forest because a few trees fell across the road.
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