Tag Archives: machine learning

What Tools Do You Need to Create a Great Conversational UX?

What Tools Do You Need to Create a Great Conversational UX?

It can be a mighty task to create a conversational user experience (UX). To be sure, there is plenty of hardware and software on the market to support the foundation of conversational UX, such as voice and chat box technology. But, the very definition of conversational UX requires that this

Continue reading...

CMSWire’s Top 10 Artificial Intelligence and Machine Learning Articles of 2018

CMSWire's Top 10 Artificial Intelligence and Machine Learning Articles of 2018

As we move into 2019, two things remain on all our minds: how did the year pass by so quickly, and how long will it be before artificial intelligence conquers the world and subjugates humankind? I jest of course, but even when we put our fears of the unknown aside,

Continue reading...

CMSWire’s Top 10 Information Management Articles of 2018

CMSWire's Top 10 Information Management Articles of 2018

Identifying emerging, or even established, trends in information management is hard. Part of the problem is that information management is such a wide-reaching term that covers all kinds of data management, from ‘first-mile’ capture to archiving and destruction.

Continue reading...

Macro and Micro Technology Trends for 2019

Macro and Micro Technology Trends for 2019

2018 has been a remarkable year for technology, with progress (and setbacks) being made across many areas. So rather than hazard some predictions for 2019 on my own, I asked some of my colleagues in our Chief Technology Office to weigh in on next year’s prognostication.

Continue reading...

9 Trends That Disrupted The Digital Workplace In 2018

9 Trends That Disrupted The Digital Workplace In 2018

It would be difficult to point to one innovation or change that could be applied across all business sectors in the digital workplace over the past year. There is, however, one change that has been constant, the speed at which change takes place, said Stephen Troy, CEO and founder of

Continue reading...

Establishing AI Ethics in Marketing

Establishing AI Ethics in Marketing

Artificial intelligence is here and to be successful and effective, AI needs empathy to and for the audience it serves. For the organizations using AI in customer- or employee-facing programs, they need to understand and account for the technology’s biases.  John Mattison, MD, CIO of Kaiser Permanente, shared those

Continue reading...

Re:Invent Shows Amazon Is Accelerating Its Efforts in AI

Re:Invent Shows Amazon Is Accelerating Its Efforts in AI

Elvis and Las Vegas go hand in hand and in that area, as in many others, AWS re:Invent delivered. Now a bellwether for the tech industry, AWS re:Invent 2018 drew over 50,000 customers, partners and analysts to Las Vegas last week to showcase the scale and breadth of the company.

Continue reading...