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Enterprise Search: Getting Better, But Still Needs the Human Touch

Enterprise Search: Getting Better, But Still Needs the Human Touch

Enterprise search has undergone many changes over the years, but it still requires a level of human effort to get it right.  Remember Topic Trees? Search on an intranet used to be a way to find administrative information: vacation schedules, the lunch menu, policies and procedures and more.

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Dive Into the Long Tail of Enterprise Search for Valuable Insights

Dive Into the Long Tail of Enterprise Search for Valuable Insights

Organizations have slowly been catching on to a not so secret tip — to gain a better understanding of employees, start with their intranet searches. Looking at the top queries gives you a window into your internal users' interests and the content they most frequently need to find.

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