Tag Archives: natural language processing

How Chatbots are Improving Employee Experience

How Chatbots are Improving Employee Experience

Chatbots are typically thought of as customer-facing tools — virtual digital assistants that help companies triage customer care or answer easy client questions. But bots have internal uses too, as human resource departments integrate them with Slack, Microsoft Teams, and other messaging platforms employees regularly use.

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The Enterprise Chatbot: Your Future Coworker?

The Enterprise Chatbot: Your Future Coworker?

Artificial intelligence might still sound like a thing of the future, but the truth is AI-driven chatbots are changing the way we look at the workplace today.  Accenture predicts that by 2035, artificial intelligence “will double economic growth rates in 12 developed countries and boost labor productivity by up to

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Where AI Is Working, Where AI Needs Work

Where AI Is Working, Where AI Needs Work

If you’re a sports fanatic, you probably were glued to your television watching this year’s March Madness matchups. And more than likely, you saw IBM Watson’s latest TV commercial, “Watson at Work: Basketball.” In the commercial, Watson, the IBM system capable of answering questions posed in natural language,

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7 Tips to Better Voice Search Optimization

7 Tips to Better Voice Search Optimization

The widespread emergence of smart voice assistants like Amazon Echo aren’t just giving us our daily news and weather updates, they’re changing the search engine optimization (SEO) landscape along the way. Here comes voice search optimization. What Is Voice Search Optimization? 55 percent of teens and 41 percent of adults

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