Tag Archives: salesforce lightning

Salesforce Debuts PRM App with New Lightning CMS Integration

Salesforce Debuts PRM App with New Lightning CMS Integration

Salesforce debuted another component of its Sales Cloud this morning: an application for Partner Relationship Management, Sales Cloud PRM.  The app is a significant release for community users — a category that includes partners, employees and customers — as it is the first major development built for the Lightning Communities platform  the company

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Google Drive Search Gets a Natural Language Boost, More News

Google is bringing the powerful natural language processing (NLP) technology that underlies its search engine to Google Drive. In a blog post announcing the move  this week, Josh Smith, product manager at Google Drive, described NLP as a fancy way of saying “search like you talk.

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Microsoft Turbocharges Outlook With Salesforce Lightning

Microsoft Turbocharges Outlook With Salesforce Lightning

The revolution continues. Two years after erstwhile rivals Microsoft CEO Satya Nadella and Salesforce CEO Marc Benioff made the astounding announcement they would work together to better integrate their respective product lines, they are introducing joint product No. 11: Lightning for Outlook.

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Salesforce Lights Up Service Cloud Functionality

Salesforce Lights Up Service Cloud Functionality

San Francisco-based Salesforce announced improvements to the building-block functionality of its Service Cloud with today's introduction of Service Cloud Lightning Snap-ins. These software developer kits (SDK) for mobile and web offer solutions for such features as Cases, Knowledge, Live Chat, SOS and Tap-to-Call.

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Salesforce Connect Moves Beyond Its Origins

Salesforce has announced, via a blog post by SVP of Product Development Adrian Kunzle, a new App Cloud integration service.  This new service lets users access and — this is key — manage data in external apps, which can be located on the cloud or on premise.

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