Tag Archives: salesforce

CrownPeak’s New Release, Salesforce Platform Updates, More News

CrownPeak's New Release, Salesforce Platform Updates, More News

Catch up on the latest news in the customer experience arena with our quick news wrap up. CrownPeak Releases Critical Path Monitoring Denver-based digital experience software provider CrownPeak has released a Critical Path Monitoring solution that is designed to analyze issues in organizations' marketing technology stacks that affect site conversion

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IBM-Salesforce Partnership Bears More Than Fruit

IBM-Salesforce Partnership Bears More Than Fruit

When Salesforce announced a “landmark” partnership with IBM in March, it struck many as an odd arrangement.  After all, Armonk, NY-based IBM is a century-old technology company that came to market with products like employee time-keeping systems, weighing scales, automatic meat slicers and punch card equipment.

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Nimble Digs Deeper Into CRM Space with Smart Contacts App

Nimble Digs Deeper Into CRM Space with Smart Contacts App

Nimble dug a little deeper into the customer relationship management (CRM) space with the release of its Smart Contacts App with support for Microsoft Edge. Edge is the web browser developed by Microsoft and included in Windows 10, Windows 10 Mobile and Xbox One.

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Salesforce Integrates AI-Powered Image Recognition for Twitter

Salesforce Integrates AI-Powered Image Recognition for Twitter

Eleven months ago the tech world was abuzz with rumors flying that Salesforce might buy Twitter. Salesforce CEO Mark Benioff had called the still struggling social media company an “unpolished jewel,” a “great brand” and the proposition of acquiring it “a once in a lifetime opportunity.

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Your 7-Item Checklist for Choosing the Right Ecommerce CMS

Your 7-Item Checklist for Choosing the Right Ecommerce CMS

It’s an open secret in the ecommerce market: ecommerce platforms offer plenty of functionality but consistently fail at content management. If you work for any major brand or retailer, you might have heard your ecommerce vendor pitching content management and experience management as part of its offerings.

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