We tend to talk about "adoption" a lot in business technology. What I like then about the term "digital literacy" is it puts the focus on enhancing people’s abilities for their own good, rather than learning something to benefit a system or organization.
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As 2019 kicks off, I see three core challenges that are common to many digital workplaces. These are: Centralized notifications. True enterprise findability. Engaging frontline workers. In essence, all three reflect a growing awareness that employee experience is both intrinsically important and a key to productivity.
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When he's not advising a client about how to improve their digital workplace, you can usually find Sam Marshall on a bicycle. Or eating yak cheese pizza. Or delivering a conference session about SharePoint intranets. Many of these interests come together in his monthly columns on the site, where
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Over the last few years Microsoft has started talking about SharePoint much more in terms of intranets rather than it being a more general "platform." At Ignite 2018 in September for example, presenters used the phrase "build your modern intranet with SharePoint " at several points, and announced a range
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The Planner collaborative task management tool found in Office 365 is a bit of an underused gem. It's certainly worth calling attention to, particularly after an initial Office 365 launch when people have got used to the basics of OneDrive, SharePoint, Teams, etc.
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A few years ago, Google was said to divide users into repetitive, bored and urgent. "Repetitive" users are monitoring: a stock price or weather, for example. "Bored" users are killing time, and "urgent" users need specific things like directions to an airport, fast.
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“The network, rather than organizational units, processes or hierarchies, is the main architecture of work” — Esko Kilpi Hierarchy has a bad reputation. It hangs out with bureaucracy and is a known associate of that miscreant inflexibility. I’m here to say that in a digital age we might actually
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Three minutes. That's how long it takes before someone complains how awful search is during one of the employee focus groups I run for clients on their digital workplaces. It comes up even if it isn't what I asked about.
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Consumer and workplace chatbots share the same technology, but there are some fundamental differences between the two. Consumer chatbots tend to be narrower in focus and deal with high volumes of shallow requests.
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Here's a paradox for you: although the majority of enterprise intranets are built on SharePoint, SharePoint historically has had few built-in features that perform basic intranet functions.
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