Tag Archives: servicenow

Sick of Grunt Work? There Should be an App for That


Want to know why you feel like you can’t get much accomplished at work, regardless of the number of hours that you put in? It’s because you spend two days each week on administrative grunt work: the repetitive activities required to get something done, but that aren’t core to your job.

And you’re not going to get a raise for doing them well. When was the last time you were rated on things like email, making phone calls or updating spreadsheets? How about putting together status reports, filling out forms or requesting support services?

Probably never. But here’s the kicker, if you don’t do the drudge work, then the job you’re actually paid to do can’t get done.  

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