Tag Archives: social software

Lives in Limbo: The Challenge of On-Call Work Shifts


It’s been framed as a battle between the bottom line for retailers and quality of life for workers.

At issue are so called on-call work shifts, which require employees to call in just hours before their scheduled start times to confirm whether they need to show up.

On-call shifts help employers optimize their staffing and prevent having too few or too many employees on the clock at any given time. But employees maintain the practice leaves them in perpetual states of uncertainty, and creates endless challenges about child care and other aspects of their lives.

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