Tag Archives: tom petrocelli

Boring (but Important) Topics for Developers to Watch in 2018

Boring (but Important) Topics for Developers to Watch in 2018

Admit it. We all love exciting and sexy technology. That’s why we stand up and take notice when someone talks about AI-controlled bots or quantum computing. Futuristic, sci-fi topics like these grab our attention and fuel our imagination. Unfortunately, this article is about none of those.

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When Machine Learning Benefits Employees and Customers Alike

When Machine Learning Benefits Employees and Customers Alike

Anyone who's opened a brokerage account, managed an issue with the tax collector or was admitted to a hospital knows the frustration of the waiting game. The level of complexity in regulated industries such as finance, healthcare and government requires human judgment to make even typical processes operate correctly.

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When You Favor CX Over Employee Experience, Everyone Loses

When You Favor CX Over Employee Experience, Everyone Loses

Small companies, no matter what their business, have often struggled to provide good IT service to their employees.  It’s a matter of cost. The cost of technology is still a major expense to many small organizations. Employees often must make due with last year’s model smartphone or laptop.

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2016 Contributors of the Year: Tom Petrocelli

2016 Contributors of the Year: Tom Petrocelli

Tom Petrocelli isn't afraid of ruffling a few feathers.  This year alone he took on agile development hype, annoying e-commerce practices, problems with collaboration software adoption and more.  Petrocelli combines an indefatigable curiosity about the information technology space with an equal dash of skepticism of the promises vendors make.

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