Tag Archives: vendor selection

Workplace Consumerization, Suite Backlash, More Trends from RSG

Workplace Consumerization, Suite Backlash, More Trends from RSG

Digital customer experience (CX) and digital workplace technologies have crossed paths because businesses want to consumerize their employee experiences. That consumerization is on a slow trajectory, though.  That was one of the themes presented by the Real Story Group in a webinar this week, “2017 MarTech & EmpEx Vendor Map: What Does It Mean?”   Tony Byrne, CEO and founder

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Tony Byrne: There’s No Such Thing as a DX Platform #DXS15

Tony Byrne: There’s No Such Thing as a DX Platform #DXS15

CHICAGO — During one of the first workshop sessions on the  docket at CMSWire's inaugural DX Summit, The Real Story Group founder Tony Byrne advised attendees looking for guidance for their digital architecture roadmaps, not to look for platforms that purport to do everything on the user’s behalf.

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