Tag Archives: voice experience 19

The Age of Ask – Alexa, Are We There Yet?

The Age of Ask – Alexa, Are We There Yet?

“It's going to be interesting to see how society deals with artificial intelligence, but it will definitely be cool.” ― Colin Angle We baby boomers have one thing over every generation that proceeded us: we were the first to experience computers and humans conversing — way back in the mid-1960s.

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How to Get the Customer Experience Right in Voice Interactions

How to Get the Customer Experience Right in Voice Interactions

On a recent Sunday afternoon, I felt a severe pain in my forearm. At first, I thought it was a muscle-related pain, but my index finger was also losing sensation. Thoughts of a possible blood clot crossed my mind, so I called the hospital’s advice line.

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