Tag Archives: voice interactions

How Voice Is Changing Customer Experience Practices for the Better

How Voice Is Changing Customer Experience Practices for the Better

Since the release of Star Wars nearly a half-century ago, children have fantasized about having chats with C-3PO or R2-D2. That fantasy is rapidly becoming a reality — at least in part. Personal service droids will probably remain the stuff of science fiction for at least the near future.

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The Age of Ask – Alexa, Are We There Yet?

The Age of Ask – Alexa, Are We There Yet?

“It's going to be interesting to see how society deals with artificial intelligence, but it will definitely be cool.” ― Colin Angle We baby boomers have one thing over every generation that proceeded us: we were the first to experience computers and humans conversing — way back in the mid-1960s.

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