Tag Archives: workplace culture

Motivate and Sustain Innovation With ‘Big Picture’ Thinking

Motivate and Sustain Innovation With 'Big Picture' Thinking

The tech industry understands that change is the only constant. Companies fail if they do not adapt, evolve and innovate. Unfortunately, sometimes even well-meaning companies, companies that do have vision, fail to evolve rapidly enough to maintain a competitive edge.

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Why a Healthy Process Culture Is Key in Times of Change

Why a Healthy Process Culture Is Key in Times of Change

Some people use the terms "process culture" and "organizational culture" interchangeably. More accurately, process culture refers to an aspect of organizational culture that supports the ongoing creation, management and improvement of efficient and effective business processes.

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How Good Employee Practices Feed Into Great Customer Experiences

How Good Employee Practices Feed Into Great Customer Experiences

The service-profit chain is a widely adopted business theory that states that companies should take care of their employees first, because doing so will result in employees delivering a better customer experience, creating loyal customers who generate greater profits. The theory was originally put forth in a Harvard Business Review article in 1994, but

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Quality Workplace Cultures Align Talent, Technology and Teamwork

Quality Workplace Cultures Align Talent, Technology and Teamwork

Balance sheets are not the sole determinants of success for today’s organizations. Leaders envision growing earnings and customer satisfaction while they create greater efficiencies and reduce costs. Achieving those goals in parallel requires quality and performance excellence.

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Digital Workplace Culture: What Works, What’s Broken?

Digital Workplace Culture: What Works, What's Broken?

The need for a healthy workplace culture is nothing new.  But as brands wave goodbye to water cooler conversations and welcome emoji-laced messaging, fostering a culture of cohesion and productivity among employees working across timezones is easier said than done. But as Digital Workplace Group researcher Beth Gleba wrote,

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